COVID-19 FAQs

COVID-19 Frequently Asked Questions (FAQs)

COVID-19 Update May 28 , 2021
Effectively June 1, following Stage 1 of the Alberta Government’s reopening strategy, Mount St. Francis will be able to accommodate up to 9 individuals in our chapel for Mass. Please call ahead to ensure there is room available for the particular day you wish come.

We continue to listen to Step 5’s , offer spiritual direction and accommodate private retreatants. We look forward to Stage 2 when indoor dining will be permitted and we can resume our overnight retreats. We will keep you posted as activities and events resume. Thank you for your continued support and understanding.

When is Mount St. Francis open?

Effective November 30, our office hours will be from 9:00 a.m. to 4:00 p.m. Monday through Saturday. Individuals and small groups may come for a time of quiet. Please check in at the office where we will take your contact information for contact tracing purposes. We require that masks be worn indoors.

What are the maximum numbers: of people permitted?

Current Alberta Health Services protocols and physical distancing requirements permit 20 retreatants in the building. This does not include individuals walking on the grounds.

What are your cleaning protocols?

We have increased the frequency of cleaning all solid surfaces. Hand sanitizer is visibly available in key locations. We are using Alberta Health Services’ guidelines to create our own protocols. This is still a work in progress as new information is received.

How does the dining room arrange seating?

Only two individuals are seated at the same table to provide the proper physical distancing. Meals are plated in the kitchen served by the friars or staff. There is no buffet service.

Are there any registration limitations?

Following the health recommendations, we ask that people not come to Mount St. Francis if they are feeling unwell or showing any signs of illness (fever, sore throat, shortness of breath, cough). We are required to have the contact information of all participants in case a person comes down with COVID-19 and all known contacts need to be traced by public heath.

What about physical distancing?

We have reduced the number of chairs in the conference room, dining room, library and main hallway to comply with the physical distancing requirements.

Are masks required?

Yes, we require that individuals wear masks while they are in the building. Once a person is seated and physically distanced from others, however, masks maybe removed, e.g. to listen to one of the retreat conferences or read in the library.

What happens of one of the friars or staff become ill?

We are following all the Alberta Health Service protocols. Staff are asked not to come to work if they are unwell and to take the online assessment to determine if they should be tested for COVID-19. If there is a positive case, all individuals that have been in contact with the person will be notified by public health.

What do I do if I become ill?

Please let us know as soon as possible if you show any symptoms while on retreat. If possible, use a cell phone to call from your room. If you are well enough to drive home, you will be asked to go home and keep us informed of your conditions. If you are unable to drive, you will be asked to stay in your room until someone can pick you up.

COVID-19 FAQs

COVID-19 Frequently Asked Questions (FAQs)

COVID-19 Update May 28 , 2021

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