COVID-19 FAQs

COVID-19 Frequently Asked Questions (FAQs)

COVID-19 Update April 8, 2021
We have been advised by AHS that a person who visited the property on Good Friday has tested positive for COVID-19. This was an outdoor activity attended by many people throughout the day. AHS was advised that the building was not open and public washrooms were not accessible. People who wished to pray the Stations of the Cross were advised to follow AHS guidelines and stay in small groups and keep proper physical distancing. The following letter was provided by AHS for those who also visited the property that day.

April 8, 2021

To Whom it May Concern:

RE: Notice of Coronavirus (COVID-19) Good Friday Stations of the Cross

Public Health staff are investigating a case of COVID-19 at Mount St. Francis Retreat Centre Outdoor Stations of the Cross on April 2, 2021

If you attended on this day be advised that you were NOT identified as a close contact at the location above. Although you have not been identified as a close contact, please observe yourself for the following symptoms for the next 14 days (two weeks). Symptoms may include fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose. Some people with COVID-19 lose their sense of smell and taste, have nausea, vomiting, diarrhea or just generally feel unwell.

If you develop the symptoms as described above please isolate at home and complete the AHS COVID-19 Testing/Online Booking or call Health Link at 811 as soon as possible to arrange for COVID-19 testing.

For further information regarding COVID-19, please call Health Link at 811, and/or visit the Alberta Health Services website for COVID-19 at https://www.albertahealthservices.ca/topics/Page16944.aspx

Public Health,

Communicable Disease Control

Office of the Medical Officers of Health, Alberta Health Services www.albertahealthservices.ca

When is Mount St. Francis open?

Effective November 30, our office hours will be from 9:00 a.m. to 4:00 p.m. Monday through Saturday. Individuals and small groups may come for a time of quiet. Please check in at the office where we will take your contact information for contact tracing purposes. We require that masks be worn indoors.

What are the maximum numbers: of people permitted?

Current Alberta Health Services protocols and physical distancing requirements permit 20 retreatants in the building. This does not include individuals walking on the grounds.

What are your cleaning protocols?

We have increased the frequency of cleaning all solid surfaces. Hand sanitizer is visibly available in key locations. We are using Alberta Health Services’ guidelines to create our own protocols. This is still a work in progress as new information is received.

How does the dining room arrange seating?

Only two individuals are seated at the same table to provide the proper physical distancing. Meals are plated in the kitchen served by the friars or staff. There is no buffet service.

Are there any registration limitations?

Following the health recommendations, we ask that people not come to Mount St. Francis if they are feeling unwell or showing any signs of illness (fever, sore throat, shortness of breath, cough). We are required to have the contact information of all participants in case a person comes down with COVID-19 and all known contacts need to be traced by public heath.

What about physical distancing?

We have reduced the number of chairs in the conference room, dining room, library and main hallway to comply with the physical distancing requirements.

Are masks required?

Yes, we require that individuals wear masks while they are in the building. Once a person is seated and physically distanced from others, however, masks maybe removed, e.g. to listen to one of the retreat conferences or read in the library.

What happens of one of the friars or staff become ill?

We are following all the Alberta Health Service protocols. Staff are asked not to come to work if they are unwell and to take the online assessment to determine if they should be tested for COVID-19. If there is a positive case, all individuals that have been in contact with the person will be notified by public health.

What do I do if I become ill?

Please let us know as soon as possible if you show any symptoms while on retreat. If possible, use a cell phone to call from your room. If you are well enough to drive home, you will be asked to go home and keep us informed of your conditions. If you are unable to drive, you will be asked to stay in your room until someone can pick you up.

COVID-19 FAQs

COVID-19 Frequently Asked Questions (FAQs)

COVID-19 Update April 8, 2021

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